Business Analyst

Estuary is a Housing Association situated in the heart of Southend-on-Sea that currently manages around 4,500 properties across 18 local authorities as well as the three outer East London Boroughs. Following a recent management restructure the organisation now has a fantastic opportunity to join a newly developed project team as a Business Analyst on either bespoke or third-party systems projects.

Responsibilities

• Develop and extend the efficient and effective use of the Customer Relationship Management system
• Manage and deliver specific IT & Digital projects across the organisation
• Map, analyse and process business needs into coherent specifications
• Aid the implementation of business systems and change programmes
• Review existing processes and procedures and suggest more efficient and effective methods of working 

Person Specification 

• Extensive experience of working within a similar sized organisation in a Business Analyst capacity
• Experience of creating and analysing clear organisational and business-wide processes and conducting relevant analysis to improve them
• Background in improving business processes and driving forward business change 

What’s on offer?

• £45,000 salary
• Pension Scheme
• Healthcare benefits
• Flexible working arrangements