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Interim Helpdesk Support -1st Line

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Specialisms:
IT & Technology
Rate/Salary:
£150 per day – outside IR35
Location:
London
Job Type:
Interim/Temporary
Start date:
ASAP
Sector:
Charities
Qualifications:
 
Contact:
Matthew Buckler
Fax:
 
Reference
MXB/1201/19

A charity in London are recruiting a Helpdesk Support Analyst for a short-term contract to provide 1st Line Support across the organisations.

Responsibilities will include:

  • Troubleshooting broken phones – arranging for swaps or repairs
  • Helping to fix common software problems on Window laptops
  • Managing and logging tickets – troubleshooting and fixing where possible or escalating when required
  • Providing remote and face to face support to desktop and laptop users across the organisation

The successful post-holder will ideally have worked in a charity or further non-profit environment and will have a friendly and approachable persona, with a willingness to help.

If you are available at short notice and interested in this position, please apply with a copy of your CV.