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IT Systems Manager

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Specialisms:
IT & Technology
Rate/Salary:
Circa. £40,000 per annum
Location:
Central London
Job Type:
Permanent
Start date:
ASAP
Sector:
Arts & Museums
Qualifications:
 
Contact:
Smitabh Moitra
Fax:
 
Reference
JO0000034388

Morgan Law are delighted to be working alongside Sadler’s Wells Theatre, a vibrant and unique performing arts venue in the heart of London to recruit an IT Systems Manager to provide senior technical expertise and to act as a point of escalation for the service desk.

This role would suit an ambitious and knowledgeable Senior Infrastructure Engineer who would like to take a step up into a role with more ownership and autonomy.

With plans underway for a fourth venue in Queen Elizabeth Olympic Park as part of a broader pan to form a new cultural and education district, it is a particularly exciting time to join Sadler’s Wells.

Responsibilities

  • Manage back-end systems, including servers (and associated hardware), networking (including WAN connectivity) across all sites
  • Manage disaster recovery, data backup/recovery and business continuity systems
  • Assist with research into systems improvements, upgrades and implementations of those chosen
  • Provide third-line assistance to the IT Service Delivery Manager and Service Desk Analysts when issues are escalated past second-line support
  • Make technical recommendations for capacity planning in line with growth and needs which the post holder will predict with the use of resource utilisation statistics

Skills/Experience

Technical Knowledge of the following is essential: 

  • Windows server OS (2008 R2 – 2016)
  • Active Directory
  • MS Exchange
  • Server Virtualisation
  • Firewall Management
  • VLAN Management and layer 3 networking

Desirable

  • ITIL Service Management qualifications
  • Technical knowledge of Tessitura and Artifax
  • Technical knowledge of Microsoft products/technologies such as Hyper-V, Azure Backup / Site Recovery and SCCM
  • Knowledge of Security Information and Event Management (SIEM) systems 


Candidates with a genuine interest in dance/theatre/performing arts are especially encouraged to apply.