Revenues, Fraud and Compliance Manager
East Devon is one of the eight Devon districts and in population terms is the largest in the County. Our district is set in one of the most attractive parts of the country to live in and the coastline forms part of England’s first World Heritage site. There are also Areas of Outstanding Beauty within the district making it a beautiful place to live and work.
As a Council, East Devon is committed to delivering outstanding services across the area and have ambitious plans to grow and develop their organisation, people and services further.
As part of this continuous improvement an exciting new role has been added to the Revenues and Benefits team - a Revenues, Fraud and Compliance Manager
Reporting to the Service Lead, this role will be responsible for maximising council income by ensuring the most efficient and effective methods to bill, collect and recover income are utilised. This role will also lead and focus compliance techniques on targeted high-risk fraud within the Council in line with corporate strategy and policies
To succeed in this role, it is essential that you have experience of managing the administration and collection of NDR and Sundry Debt income in a complex and commercial organisation ensuring that bills were accurate and issued promptly, debts recovered, and income protected through robust management controls, reconciliations and performance measures.
You should also have prior experience of managing fraud and compliance initiatives with particular focus on reducing error and generating income to the Council. You will have excellent communication and interpersonal skills to improve debt recovery whilst exploring and developing opportunities for income growth through reducing fraud and error.
- Relevant professional qualification (IRRV, CIMA, CIPFA membership) or significant experience in debt recovery / fraud detection.
- Experience of sundry debt recovery and current methods of fraud detection/investigation
- Excellent knowledge of business rates administration and recovery
- Excellent knowledge of Excel, Business Rates software, E Financial software and EDMS System or similar
- Excellent communication skills both verbal and written and the ability to lead, manage and influence people
This role will also be the Revenue, Fraud and Compliance lead for various ambitious and exciting commercial projects which the council is currently involved in.
For more information on how to apply for this role please contact our retained consultant Nicola Shaw at Morgan Law, email@example.com, 07554 443 877 quoting reference NSED22